ADA Information

Customers with Disabilities

We at West Point Tours Inc Trailways encourage passengers with Disabilities to travel with us. We are here to meet the transportation needs of all passengers, including those with disabilities, with respect and dignity which you deserve. We provide assistance with boarding and departing the bus, special handling and transferring of luggage, and the storage and retrieval of mobility devices.

Help Us Serve You Better

We can better assist you if you call us 48 hours in advance. Our sales staff is available to work with you to make your travel experience as trouble-free as possible. Please provide our sales staff with your specific assistance and/or travel needs. Our driver can better assist if you tell us what type of mobility device you have. We can secure scooters and wheelchairs and rollators in the luggage bays of the coach properly knowing what type of equipment to provide the driver with should you not need a life coach and want to transfer.